What We Do

Formed in 2014, User Experience Centre (UXC) is a collective of four Design Thinking units started since 2010 when Singapore Polytechnic (SP) first introduced user-centric design in the organization.

The dynamic, multidisciplinary team at UXC helps our partners to resolve complex issues using our design process. UXC also provides opportunities for SP staff and students to integrate classroom learning with real-life applications for real-world users and clients.

At the same time, this allows us to offer our industry partners more options and flexibility for different modes of collaboration.

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The User Experience Centre (UXC) is the design and innovation consultancy of Singapore Polytechnic (SP).


2010

UXC has continued to leverage on Design Thinking since SP embraced it in 2010 and has expanded its Human Centred Innovation framework to include Emotional Design, Behavioural Insights, LEAN waste management, Spatial Redesign and Business Model innovation

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UXC has engaged more than 600 SP staff and students in various projects and training

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Completed more than 88 client projects in product, service and space innovation

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UXC has collaborated with 19 ministries and statutory boards

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Boeing has patented 3 ideas developed by 6 SP students in a studio project managed by UXC


Our Services

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Our Focus Areas

Government Agencies

Extension of champions among government agencies in the practice of user-centred design

Support agencies through training programmes and consultancy projects

Industry Players

Gather multi-disciplinary perspectives

Gain local and regional consumer insights

Co-create, prototype, test and refine concepts for implementation

SP Staff and Students

Provide multiple platforms for networking with strategic partners

Offer authentic learning experiences in real-world projects

Collaborate with multi-disciplinary teams

Opportunities to apply design thinking in the real world projects

Clients & Partners

We create impact with our internal and external partners

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Meet the Team



Tang Soo Yin

Tang Soo Yin

Centre Director

Architecture, Design, Education & Trained UXUI Researcher & Designer

Soo Yin is a registered architect with the Board of Architects Singapore and member of the Singapore Institute of Architects. Pairing her background as a trained User Experience Designer and Researcher with her training as a Newfield ontological and somatics-informed coach under the International Coaching Federation (ICF), she aims to create awareness and positive mindset shift towards creating abundance and possibilities. In her free time, she bakes, cycles, does stand-up paddling, yoga, meditation and walking when her energy awakens.

Teoh Swee Bing

Teoh Swee Bing

Assistant Director

Spatial & User Experience

Swee Bing, also known as “The Dynamo Doodler,” thrives on challenges but knows how to keep things balanced with a good cup of tea and some pencil sketching of people and scenery. If you’re looking for a great partner to turn ideas into reality, give Swee Bing a call.

Aznan Abu Bakar

Aznan Abu Bakar

Assistant Director

Business & User Experience

Aznan works to travel and travels for work too! As the ring leader who herds kittens for kicks, he is comfortable working in the margins where some naïve yet hard questions have helped the team to uncover new insights to improve user experiences.



Nicholas Loke

Nicholas Loke

Assistant Manager

Nicholas is an accomplished lead design consultant with over a decade of experience in strategic planning, organisational transformation, and user-centric design. Known as the "Purpose-Mindful Strategist," he excels in turning complex challenges into impactful solutions. Driven by a passion for innovation, collaboration, and positive societal impact, Nicholas brings together diverse teams to foster creativity and growth. He consistently delivers results that align with business goals while advancing the greater good.

Anthea Choo

Anthea Choo

Senior Designer

Anthea views the world half glass full, but always wonders what the other half could be. As a designer, she’s deeply interested in understanding human behaviour and loves discovering how everything in the world is interconnected. She appreciates the small details that make life interesting, reflecting her love for spontaneity and authenticity. Anthea is a curious cat—but don’t worry, she knows exactly where to land on her feet!

Dorothea Lim

Dorothea Lim

Senior Designer

Dorothea’s love for order and structure often makes her chuckle as a designer. She aims to balance creativity and functionality in her designs, akin to balancing her preference for alignment and accuracy with the unpredictable chaos of the design industry. It’s like trying to focus on the movie plot while Deadpool breaks the fourth wall, but that won’t stop her from watching!



Address

500 Dover Rd, T4A31, Singapore 139651

Email

uxc@sp.edu.sg

Social Media

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