This course aims to provide participants with the skills and knowledge to understand a digital transformation strategy and a roadmap for their company, particularly in the Built Environment industry.
Focusing on Customer Experience, utilising Customer Journey Mapping and design thinking into the development of new service design, this course will develop talent in Smart Estates and drive thought leadership through digital competencies in the new leadership era, leveraging on the impact of technologies have on the organisation and employees. The skills and competencies that enable the effective use of digital technologies and solutions throughout the Smart Estate lifecycle is vital to facilitating the development of future estates. Some of these skills include:
- Digital Twins for Building Designs
- Geographic Information Systems
- Algorithm Building for Real Estate
- Building Information Modelling (BIM)
- Artificial Intelligence
- Design Scripting & 3D Modelling & Simulation Modelling
- User-Centric Design
- Digital Tools for Project Management
- Application of Blockchain to the Built Environment
- Data Analytics and Diagnostic Analytics
- Application of Predictive Analytics for Smart Facilities Management
By the end of the course, participants will be able to:
1. Explain how the applications of digital technologies under Industry 4.0 impacts the Built Environment
2. Identify strategies for Change Management for (during group presentation) the organisation’s culture and digital leadership competencies that are relevant in the digital era
3. Identify innovative framework, e.g. Design Thinking, Agile and Lean methodologies for new initiatives for Smart Estate
Topics to be covered
1 E-learning (pre-reading on the Smart Estate Talent Playbook (77-pg book published by SSG) which covers the following:
• Awareness of international trends, practices, and emerging technologies for the Built Environment
New opportunities and areas for value creation offered by Smart Estates development (e.g. new business, service, and operating models)
Capabilities and skills required to develop and operate future job roles in Smart Estates
Resources and support that is available to your company to begin building talent for future Smart Estates
2 Overview of Industry 4.0
3 Trends and Impact of Industry 4.0
- IoT
- AI/Robotics
- Blockchain
- Cloud
- Drones
- Big Data Analytics
4 Translating Concepts Into Business Value
- Agile Methodology
- Lean Management
- Design Thinking
- Innovative Thinking
5 Digital Human Capital
- Digital Leadership (new qualities for the digital economy and era.
Change management
6 Presentation / Assessment