Student Card Replacement

Lost or damaged your SP student card? Fret not, follow the steps below to request for a replacement card:

Step-by-Step Procedure
Step 1: Access AXS e-Station [Link] For AXS m-Station app, below steps are similar For AXS kiosk, skip to Step 2: e-Services
Step 2: Navigation as follows Select 'Pay My Bills Now' Select 'e-Services' Select 'Singapore Polytechnic' Select 'Request/Application' Select 'Request for Replacement Student Card'
Step 3: Enter personal details Key in your 7-digit student number (eg. 21xxxxx) with the 'p' Click 'Continue'
Step 4: Select Payment Method Select your payment method via the dropdown menu Important for AXS e-Station Users - Please temporarily disable your pop-up blocker to allow payment pop-up to show
Step 5: Collection of replacement student card An email notification will be sent to your iChat when your replacement student card is ready for collection at One Stop Centre (OSC), T16 level 2. Processing time is 2 working days after the day of payment (eg. Paid via AXS on Monday, card will be ready from Thursday onward, you should receive an email notification on the collection)

Step-by-Step Procedure

Step 1: Access AXS e-Station [Link]

Step 2: Navigation as follows

Step 3: Enter personal details

Step 4: Select Payment Method

Select your payment method via the dropdown menu
Important for AXS e-Station Users - Please temporarily disable your pop-up blocker to allow payment pop-up to show

Step 5: Collection of replacement student card

An email notification will be sent to your iChat when your replacement student card is ready for collection at One Stop Centre (OSC), T16 level 2.
Processing time is 2 working days after the day of payment (eg. Paid via AXS on Monday, card will be ready from Thursday onward, you should receive an email notification on the collection)