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Course Date:
02 Sep 2024 to 06 Sep 2024
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Registration Period:
26 Jan 2024 to 19 Aug 2024
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Duration/Frequency:
15 hours
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Mode of Training:
Face-to-Face (Classroom Teaching), E-learning (Synchronous)
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Venue:
Singapore Polytechnic, Online
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Funding:
Eligible for SkillsFuture Credit
This Micro-Credential in Human Resource (HR) Innovation – Data-Collection and Preparation in Design Thinking is a collaborative endeavour brought to you by Singapore Polytechnic, School of Business in partnership with the Institute for Human Resource Professionals (IHRP). This Micro-Credential equips HR professionals with essential skills to design and collect HR data from employees for the purpose of generating business and insights. Upon successful completion, participants can apply for an IHRP Skills Badge, underscoring their expertise and dedication to advancing in the HR field.
This Micro-Credential is designed to equip HR professionals with the necessary data collection and preparation skills in Design Thinking – includes Design, Collection, Implementation, and Preparation of data for HR insights. Whether you are a HR executive or manager, this programme equips you with necessary skills to harness the power of data for strategic advantage.
This is a 5-week part-time course with lessons conducted in a blended learning mode, including Face-to-Face teaching and assessment, as well as Synchronised online lessons (evenings).
This Micro-Credential is designed to equip participants with foundational knowledge and skills in Design Thinking. They will be introduced to applying the concept of empathy and how it underpins user-centric HR in projects alongside tools such as structured observations and deep user interviews to conduct ethnographic research and eventually prepare data for insights generation on identified organisational issues.
By the end of the Course, participants will be able to:
Identify HR challenges and opportunities can be addressed using Design Thinking
Identify potential stakeholders HR data is to be collected from
Apply user empathy concepts to gain a deeper understanding of employee needs, motivations, and pain points
Propose HR Data tools and techniques
Prepare data for HR insights generation
Topics to be covered
- The Design Thinking Methodology and Empathy
- Structured Observations
- User Interviews and Preparation of Interview Data