Adapting to Employment: Critical Core Skills for Care Service Recipients

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Adapting to Employment: Critical Core Skills for Care Service Recipients

Overview

Course Date:
TBA
Registration Period:
TBA
Duration/Frequency:
14 Hours
Mode of Training:
Face-to-Face (Classroom Teaching), E-learning (Synchronous), E-learning (Asynchronous)
Venue:
Singapore Polytechnic, Online
Funding:
Eligible for SkillsFuture Credit

Course Objective

This course aims to provide workplace-appropriate behaviour training to care service recipients. It aims to build physical, mental and social tolerance for employment and also teach effective coping strategies.

Care Service recipients will be exposed to the soft skills required to interact with supervisors/colleagues/customers, as well as the coping and mental flexibility skills required for the workplace. Participants will be equipped with curated soft skills required to improve their work conditioning and work behaviour, eventually leading to improved employability.

Course Outline

By the end of the course, participants will be able to

Explain the importance of adopting a growth mindset at the workplace
Adopt suitable professional attitude when faced with difficult people/situations at the workplace
Apply appropriate interpersonal communication practices suitable for the workplace
Develop and apply written and verbal communication skills

Topics to be covered

Introduction to Growth Mindset
Self-Management Strategies
Interpersonal Communication and Dealing with Different Stakeholders
Email, Meeting and Phone Etiquette
Contextualising With Sector-Specific Skills

Minimum Requirements

Basic English Proficiency

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Completion (electronic Certificate will be issued)
A Certificate of Completion will be awarded to participants who pass the assessment and meet at least 75% attendance rate