Effective Coaching for Workplace Trainers

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Effective Coaching for Workplace Trainers

Overview

Course Date:
09 May 2024 to 10 May 2024
Registration Period:
23 Feb 2024 to 09 Apr 2024
Duration/Frequency:
14 hours / 2 days
Mode of Training:
Facilitated Learning (F2F)
Venue:
Singapore Polytechnic
Funding:
Eligible for SkillsFuture Credit

*Please note that once the maximum class size is reached, the online registration will be closed. You may register your interest, and would be notified if there is a new run.

Course Objective

Coaching involves developing a person’s skills and knowledge by offering guidance and support. It also involves turning work situations into learning opportunities that can lead to organisational achievements

This course will equip participants with skills to conduct workplace coaching using appropriate coaching techniques to close skills and knowledge gaps, and monitor the progress of staff for performance improvement

Course Outline

By the end of the course, participants will be able to:
1. Identify objectives of workplace coaching
2. Identify the roles and responsibilities of workplace coaches and prepare a safe space for coaching to take place in accordance with organisational requirements
3. Understand and apply key communication skills of an effective coach
4. Identify areas for performance improvement
5. Develop a workplace coaching plan
6. Identify the different coaching methods and techniques that can be used in a workplace setting
7. Deploy communication and feedback techniques that support effective coaching for one-on-one coaching as well as coaching a team at the workplace
8. Conduct workplace coaching that helps participants achieve the knowledge, skills and aptitude they need
9. Establish coaching plan
10. Adapt coaching solutions and plans
11. Manage challenges in delivering workplace coaching

Topics to be covered

1. Objectives of Workplace Coaching
2. Role of Coach and Coachee
3. Areas for Coaching and Performance Improvement
4. Effective Communication Skills of Coach
5. How to conduct a Workplace Coaching
6. Development of a Coaching Plan
7. Managing Challenges in Coaching

Minimum Requirements

Basic English Proficiency

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Completion (electronic Certificate will be issued)
A Certificate of Completion will be awarded to participants who pass the assessment and meet at least 75% attendance rate