Effective Negotiation Skills

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Effective Negotiation Skills

Overview

Course Date:
TBA
Registration Period:
TBA
Duration/Frequency:
8 hours / 1 day
Mode of Training:
Facilitated Learning (F2F)
Venue:
Singapore Polytechnic
Funding:
Eligible for SkillsFuture Credit

Course Objective

Effective negotiation helps to resolve situations where what we want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.

Course Outline

1. General:
• Why we negotiate?
• Difference between Trader or Negotiator
• The difference between bartering and negotiating
• 7 basic steps before you negotiate:
• What to avoid when negotiating
• What are currency of negotiations
• Why negotiations impact relationships?
• What is Conflict Resolution

2. Strategies & Tips:
• Negotiating Strategies
• Basic negotiating tips
• Negotiating Tips to Uncover Hidden Agendas
• Knowing Your Bottom Line
• The Art of Persuasion
• 10 Persuasion Techniques
• Learn to communicate effectively
• When to accept an offer
• When to Use Power
• Essential elements in personal negotiating

3. Negotiation on Special Occasions :
• Negotiating with a Stranger
• How to Negotiate Discounts for Paying Early
• How to Negotiate a Salary
• When to Negotiate a Raise
• How to Negotiate a Severance Package
• How to Make Up After a Fight
• Being Right Isn't Winning
• How to negotiate a Divorce Settlement Agreement

Minimum Requirements

Nil

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

Suitable for

The course is designed for anyone whose work involves or interested in negotiation or persuasion regardless of whether they are from the public sector, private sector, voluntary groups or the general public.

Course Fees

For more information on course fee / or to apply, click on the “Register” button.

Applicants/Eligibility	Full Fees (before GST)	GST	Fee (after GST)
Singapore Citizens, Singapore Permanent Residents, LTVP+ Holders and Others	$250.00	$22.50	$272.50

Course Trainer(s)

Michael Giam

Michael Giam is an international business professional with more than 2 decades of senior management experience working in highly complex and cross-cultural business environments. By focusing on business and market fundamentals as well as human capital development, Michael assisted companies to establish clear and achievable strategic business goals.

Michael has worked for several MNCs including CWT Distribution Limited (Singapore), International Data Corporation (USA), the Millennium & Copthorne International Hotels Group (Singapore), Marriott International (in China) and Melco China Resorts (Holding) Limited.

More about the trainer