Smart Outcomes Contract Management And Digitalisation

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Smart Outcomes Contract Management And Digitalisation

Overview

Course Date:
TBA
Registration Period:
TBA
Duration/Frequency:
28 hours
Mode of Training:
Facilitated Learning (F2F)
Venue:
Singapore Polytechnic
Funding:
Eligible for SkillsFuture Credit

The course highlights the procurement strategies, considerations and practical challenges in managing smart outcomes, supported by digital information and smart FM technology, to enhance building capabilities and user experience. The course is conducted through workshop style and there is applied learning through project scenarios.

Course Objective

This course aims to equip participants with the ability to understand the concept of smart outcomes contract management, how to prepare and manage the outcome based contract, specify and assess the contract performance through proper specifications and indicators related to adoption of digitalisation tools and platforms, as well as to incorporate appropriate measures to incentivise the contract smart outcomes, manage vendor selection and its relationship building, and review for continual improvement.

Course Outline

By the end of the course, participants will be able to:

1. Appreciate the principles and benefits of performance based Contract.
2. Know the characteristics and use performance specifications to specify smart outcomes
3. Examine the smart performances relating to digitalisation of FM systems, workflow and innovative solutions.
4. Determine and measure key performance indicators incorporating clauses to incentivise performance of service providers.
5. Manage vendor and build relationship
6. Review and improve performance for smart outcomes contract.

Topics to be covered

1. Principles of performance based contract.
2. Performance specifications and contract documents
3. FM Digitalisation and related smart performances
4. Determining key performance indicators and their measurement
5. Vendor selection, management and relationship building
6. Review and improvement of contract performance

Minimum Requirements

Diploma or equivalent
Have 2-3 years of experience in the built environment

Certification / Accreditation

• Certificate of Attendance (electronic Certificate will be issued)
A Certificate of Attendance will be awarded to participants who meet at least 75% attendance rate

• Certificate of Completion (electronic Certificate will be issued)
A Certificate of Completion will be awarded to participants who pass the assessment and meet at least 75% attendance rate

Suitable for

Manager/Executives/Technical Officer

Course Fees

For more information on course fee / or to apply, click on the “Register” button.

Applicants/Eligibility	SkillsFuture Funding	GST	Subsidised Fee (after GST)
Singapore Citizens aged 40 and above¹	$900.00	$27.00	$127.00
Singapore Citizens aged below 40	$700.00	$27.00	$327.00
Singapore Permanent Residents and LTVP+ Holders	$700.00	$27.00	$327.00
SME-sponsored Singapore Citizens, Permanent Residents and LTVP+ Holders²	$900.00	$27.00	$127.00
Others (Full fees payable)	$0.00	$90.00	$1,090.00